Refund Policy

Your kit is covered by our 30-day money-back guarantee and 30-day returns. If you’re not satisfied, contact support within 30 days of delivery to arrange a return and refund. Orders cannot be canceled before shipment.

Please include your order details and clear photos or video of the issue. Returns require approval before sending anything back. For approved damaged or defective items, a return label will be provided.

Once approved, return the item and provide tracking within 15 days. Returned items are inspected before a refund or replacement is issued. Refunds are processed within 7 days after the returned package is received. Replacements are shipped after the returned item has been received and inspected.